Slamming the boards

People ask such bizarre questions! I also get the impression that many of them haven't even tried Google before posting the question. I think librarians are, quite obvoiusly, in the best position to answer these questions. We have access to information resources, are skilled in searching for information and, unlike many of the people providing answers, are able to answer seriously and comprehensively. Whether it is really a good thing for us to be doing with our time, I'm not sure. Does my council, and therefore the ratepayers, want to pay me to answer questions from all around the world? Probably not, perhaps only in my own time for the express purpose of building our reputation as information providers. I'll admit I had fun answering the two questions and look forward to finding out if they liked my answers.
Our OPAC has the capabilities for users to add reviews to resources. I haven't seen any statistics on it but there does not seem to be much activity there yet. It has not, in any way, been promoted so maybe people don't know they can add to the catalogue, and I imagine that users will need to change their perceptions of libraries if they are going to use our catalogue like Amazon or any other collaborative site. How do we get people started?